Shipping policy

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

Standard delivery typically takes between 4 and 10 business days depending on your location. Delivery times are estimates and may vary due to carrier delays or customs processing.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking number so you can follow your shipment in real time.

Shipping Rates

Shipping rates are calculated at checkout based on your delivery address and selected shipping method. We offer competitive rates and strive to keep shipping costs as low as possible.

International Shipping

We ship internationally. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.

Lost or Undelivered Packages

If your package has not arrived within the estimated delivery window, please contact us at support@gravitymist.com and we will assist you in locating your shipment.