Contact information

We are here to help. If you have any questions about your order, our products, or any other matter, please do not hesitate to get in touch with us.

Email: support@gravitymist.com
Website: gravitymist.com

Customer Support Hours
Monday to Friday: 9:00 AM – 6:00 PM (CET)

Response Times
We aim to respond to all enquiries within 24–48 business hours. For urgent matters, please indicate it clearly in your message subject line.

When contacting us, please include the following information to help us assist you more efficiently:

- Your full name
- Your order number
- A description of your enquiry or issue
- Photos if applicable (for damaged or defective items)

Thank you for choosing GravityMist. We appreciate your trust and are committed to providing you with the best possible experience.